As a landlord in Texas, it’s important to know the differences between pets, service animals, and emotional support animals. These distinctions impact how you handle requests and applications from tenants. Understanding the rules for each type can help you avoid legal issues and better manage your rental properties.
What Are the Three Types of Animals?
In the context of rental properties, there are three types of animals that tenants may request to bring into their homes:
1. Household Pets
Household pets are the most common type of animal in rental properties. These pets are kept for personal enjoyment and are subject to the property’s pet policy.
2. Service Animals
Service animals are specifically trained to perform tasks that benefit individuals with disabilities. These animals are covered under the Americans with Disabilities Act (ADA), and they can be either a dog or a miniature horse. Yes, you read that right! A miniature horse can qualify as a service animal.
3. Emotional Support Animals (ESAs)
Emotional support animals provide comfort, protection, companionship, and emotional support to individuals with mental health conditions. Unlike service animals, ESAs do not need to be trained for specific tasks, but the tenant must demonstrate a disability-related need.
Key Differences Between Pets, Service Animals, and ESAs

Each type of animal comes with its own set of guidelines and rules for landlords to follow. Here’s what you need to know:
- Service Animals and ESAs are not considered pets under the law. As a result, they cannot be subjected to pet fees, deposits, or restrictions (like breed or weight limitations).
- Service Animals must be specifically trained to assist an individual with a disability. As a landlord, you can ask two questions:
- Is the animal required because of a disability?
- What work or tasks has the animal been trained to perform?
However, these questions are not allowed if the disability is obvious, like with a seeing-eye dog for someone who is blind.
- Emotional Support Animals (ESAs) differ from service animals in that they do not require task-specific training. The tenant must prove the need for the animal based on a disability, but the animal is still protected by law.
Handling Requests for Animals in Your Rental Properties
It’s important to know how to handle requests for animals in your rental properties, especially when it comes to service animals and emotional support animals:
- No Pet Fees for Service or Support Animals: You cannot charge standard pet fees or deposits for service animals or emotional support animals.
- No Pet Restrictions for Service or Support Animals: These animals are allowed in rental properties with no-pet policies and are not subject to breed, size, or weight limitations.
- Household Pets: Household pets, on the other hand, are not protected by the ADA and are subject to your property's standard pet policies. As a landlord, you can deny household pets for any reason that fits within your pet policy.
Why Pet Policies Can Be Tricky
Managing a rental property involves enforcing policies on pets, service animals, and emotional support animals, and this can be a complex issue. It’s important to make sure you are compliant with local, state, and federal regulations. Additionally, tenants may try to circumvent the rules, claiming their pet is an emotional support animal or service animal when it isn’t.
For example, you can only deny a pet if it poses a direct threat to the property or other tenants. Likewise, you can’t refuse a service animal or emotional support animal based on breed, size, or weight.

How Professional Property Management Helps
Navigating the complexities of animal-related policies can be difficult. As a landlord, you want to avoid legal issues while also maintaining a comfortable environment for your tenants. Working with a professional property management company can help ensure that your rental properties are in compliance with all relevant laws and that any requests for service animals or emotional support animals are handled appropriately.
A property management company can also help you create clear policies that outline the distinction between pets, service animals, and emotional support animals. This reduces the risk of misunderstandings and ensures that you are managing your rental properties effectively.
If you're a landlord in Texas and need assistance with property management, don’t hesitate to reach out to Limestone Country Properties. Our experienced team can ensure your properties are managed efficiently. Contact us today to learn more!